OUR OFFICES
CROATIA
NORWAY
Zadarska ulica 80
10000 Zagreb
2015-2025 Thespian d.o.o.
OUR OFFICES
CROATIA
NORWAY
Zadarska ulica 80
10000 Zagreb
2015-2025 Thespian d.o.o.
CROATIA
NORWAY
Zadarska ulica 80
10000 Zagreb
2015-2025 Thespian d.o.o.
/ CASE STUDY / BETTERDOC
A leading force in
A leading force in
Germany's e-health sector
Germany's e-health sector
HEALTHCARE
[ SCROLL ]


COUNTRY
Germany
SERVICES
Staff augmentation
TECH STACK
Elixir
Ruby on Rails
/ OBJECTIVE
To streamline how patients connect with appropriate doctors, improve doctor-patient communication, and enhance health outcomes with data-driven recommendations.
To streamline how patients connect with appropriate doctors, improve doctor-patient communication, and enhance health outcomes with data-driven recommendations.
Over 100,000 registered patients now have access to the ideal doctors for their needs
Over 100,000 registered patients now have access to the ideal doctors for their needs
In collaboration with BetterDoc, we developed online survey and workflow software to streamline data management for 100,000+ patients.
Precise filters match patients across 10+ partners with specialists post-diagnosis, while integrated feedback enhances the user experience.




/ CHALLENGE
BetterDoc needed a smarter, more efficient system to unify workflows, automate processes, and match patients with the right doctors at scale.
BetterDoc needed a smarter, more efficient system to unify workflows, automate processes, and match patients with the right doctors at scale.
01
Interface optimization
We streamlined BetterDoc’s workflow by replacing two legacy systems with a single, optimized interface.

01
Interface optimization
We streamlined BetterDoc’s workflow by replacing two legacy systems with a single, optimized interface.

01
Interface optimization
We streamlined BetterDoc’s workflow by replacing two legacy systems with a single, optimized interface.

02
Simplified Doctor Filtering & Booking
BetterDoc’s platform now simplifies doctor filtering, booking, and feedback for a seamless workflow.

02
Simplified Doctor Filtering & Booking
BetterDoc’s platform now simplifies doctor filtering, booking, and feedback for a seamless workflow.

02
Simplified Doctor Filtering & Booking
BetterDoc’s platform now simplifies doctor filtering, booking, and feedback for a seamless workflow.

03
Data-driven feedback
We integrated third-party feedback tools to enhance data-driven medical decisions.

03
Data-driven feedback
We integrated third-party feedback tools to enhance data-driven medical decisions.

03
Data-driven feedback
We integrated third-party feedback tools to enhance data-driven medical decisions.

BetterDoc has been working with Thespian for more than 10 years and I can truly recommend them. Thespian has contributed a lot to BetterDoc’s success of being one of Germany’s leading e-health companies.

Christoph A. v. Dellingshausen
CFO, BetterDoc GmbH
BetterDoc has been working with Thespian for more than 10 years and I can truly recommend them. Thespian has contributed a lot to BetterDoc’s success of being one of Germany’s leading e-health companies.

Christoph A. v. Dellingshausen
CFO, BetterDoc
BetterDoc has been working with Thespian for more than 10 years and I can truly recommend them. Thespian has contributed a lot to BetterDoc’s success of being one of Germany’s leading e-health companies.

Christoph A. v. Dellingshausen
CFO, BetterDoc


/ OUR APPROACH
How we
set the bar
01
Industry Knowledge
Leveraging our deep expertise in managing complex data, we developed a central database tailored to BetterDoc’s specific vision and operational needs. This has dramatically improved BetterDoc's ability to make informed medical decisions, solidifying their reputation as a trusted provider.
02
Business Logic Savvy
BetterDoc’s fragmented processes were holding them back. Automated solutions and streamlined interface gave them the tools to work smarter, handle more cases, and pave the way for operational excellence in healthcare.
03
Feasibility
Together with the BetterDoc team we designed scalable and sustainable solutions that fit seamlessly into BetterDoc’s operations. By focusing on automation and user-centric design, we created a system that grows with their needs while staying efficient and reliable.
01
Industry Knowledge
Leveraging our deep expertise in managing complex data, we developed a central database tailored to BetterDoc’s specific vision and operational needs. This has dramatically improved BetterDoc's ability to make informed medical decisions, solidifying their reputation as a trusted provider.
02
Business Logic Savvy
BetterDoc’s fragmented processes were holding them back. Automated solutions and streamlined interface gave them the tools to work smarter, handle more cases, and pave the way for operational excellence in healthcare.
03
Feasibility
Together with the BetterDoc team we designed scalable and sustainable solutions that fit seamlessly into BetterDoc’s operations. By focusing on automation and user-centric design, we created a system that grows with their needs while staying efficient and reliable.
01
Industry Knowledge
Leveraging our deep expertise in managing complex data, we developed a central database tailored to BetterDoc’s specific vision and operational needs. This has dramatically improved BetterDoc's ability to make informed medical decisions, solidifying their reputation as a trusted provider.
02
Business Logic Savvy
BetterDoc’s fragmented processes were holding them back. Automated solutions and streamlined interface gave them the tools to work smarter, handle more cases, and pave the way for operational excellence in healthcare.
03
Feasibility
Together with the BetterDoc team we designed scalable and sustainable solutions that fit seamlessly into BetterDoc’s operations. By focusing on automation and user-centric design, we created a system that grows with their needs while staying efficient and reliable.
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