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/ CASE STUDY

dck media

Advancing healthcare education in Germany through scalable, compliant eLearning

70%

reduction in server maintenance costs through optimized infrastructure

50,000+

medical professionals supported on a single, unified platform

43%

growth in active users across healthcare organizations

dck media operates a large-scale B2B eLearning platform for healthcare professionals, serving over 50,000 users across 1,600 healthcare organizations in Germany. 

Country

Germany

Year

2022-2024

Industry

Healthcare, EdTech

Service

Software modernization

Staff augmentation

Tech stack

React, Ruby on Rails

dck media operates a large-scale B2B eLearning platform for healthcare professionals, serving over 50,000 users across 1,600 healthcare organizations in Germany. 

Country

Germany

Year

2022-2024

Industry

Healthcare, EdTech

Service

Software modernization

Staff augmentation

Tech stack

React, Ruby on Rails

ABOUT

From off-the-shelf LMS to a scalable healthcare learning platform

dck media provides certified digital education for healthcare professionals across Germany, supporting mandatory and ongoing training through structured online learning. With a growing number of users and organizational partners, the platform became a core product rather than a simple content delivery tool.

Originally built on Moodle, the system struggled with fragmented user management, limited customization, and rising infrastructure costs. As a long-term engineering partner, we helped dck media transition to a fully custom LMS and LRS platform that consolidates operations, improves usability, and provides full control over data and analytics.

ObJECTIVE

Building a platform that scales without rising operational costs

The objective was to replace an off-the-shelf LMS with a custom platform capable of supporting dck media’s rapidly growing user base across healthcare organizations, while significantly reducing infrastructure and maintenance costs.

Key objectives included consolidating fragmented user experiences into a single system, enabling white-label deployments for partners, introducing advanced analytics with full data ownership, and building an architecture designed to scale reliably toward 100,000+ users.

CHALLENGE

Outgrowing a platform not designed for scale

As dck media scaled its healthcare education offering, Moodle’s rigid architecture began working against the business. Users were forced to manage multiple accounts across different environments, certificates were scattered, and the interface proved challenging for older healthcare professionals.

At the same time, platform maintenance costs increased steadily due to third-party dependencies and infrastructure inefficiencies. Without deeper control over the system, dck media faced rising costs, limited customization options, and reduced flexibility to support future growth.

FROM OUR EXPERT

The biggest challenge was architecting a custom course tracking solution.

Instead of using costly third-party services, we built our own system quickly and saved dck media significant money. What’s more, we completed the custom solution faster than a third-party provider estimated just to connect with their existing platform.

Dominik Šipić

Software Engineer

SOLUTION

Full platform rebuild and tailored engineering solutions

After several focused discovery workshops, we assembled a dedicated engineering team to redesign dck media’s learning platform around scalability, cost efficiency, and long-term platform ownership. The solution addressed:

Platform rebuild

A custom LMS and LRS replaced Moodle, giving dck media control over how learning is delivered, tracked, and evolved.

Custom LRS and analytics

We built a proprietary Learning Record Store with xAPI tracking, providing real-time insights into learning activity, advanced reporting, and full data ownership without recurring licensing costs.

Unified user management

Users moved from managing multiple accounts to operating within a single, hierarchical system for learning and certification, with simpler onboarding and progress tracking.

Cost-efficient infrastructure

With a platform architecture optimized to support large-scale usage with predictable costs, we significantly reduced server maintenance overhead and prepared the system to scale beyond 100,000 users.

The platform now scales as usage grows, while keeping costs predictable and operations simple.

FROM OUR CLIENT

I appreciate the fact that the developers made it their personal mission to make this project successful.

Very happy and satisfied with the project we have been developing with Thespian. Open, friendly yet competent and professional team. The project management style is efficient and fluid. I can genuinely recommend Thespian to everyone who needs solid software development.

Benjamin Heinke

CTA, dck media

RESULT

Full data ownership powering efficient growth

Cost Control Through Ownership

By replacing third-party tools with a proprietary LMS and LRS, dck media reduced infrastructure costs by 70% while maintaining system reliability.

End-to-End Learning Visibility

Centralized analytics and real-time progress tracking enabled accurate reporting, automated certificates, and clear compliance insights for healthcare organizations.

Growth Without Complexity

The platform scaled to 50,000+ medical professionals with a unified UX, preparing dck media for future expansion across new healthcare segments.

dck media gained a scalable foundation that supports regulatory compliance, white-label delivery, and long-term expansion without rising complexity.

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Enkeleksamen is Norway’s leading business exam eLearning platform, now fully modernized to deliver engaging, scalable, and secure learning experiences.

Country

Norway

Year

2017-

Industry

eLearning

Service

Software modernization

Staff augmentation

Tech stack

React, Ruby on Rails

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